I Have A Passion For Customer Service - 1584 Words

I have a passion for customer service I have been in customer service for over 20 years. I deliver superior customer service to external and internal customers. I am very tentative, and believe in modeling southern style behaviors and attributes while assisting customers and my peers. I have over 5 years’ experience in Customer Service with Georgia Power fluctuating from the Customer Care Center, the Local Office and New Service. Currently, I Provide superior customer service to external and internal customers to include builders, BCC, CCC, RSC, Inspector s, Engineers and Corporate Personnel, etc. I follow-up with my commitments to ensure customers are satisfied. I work closely with my team to guarantee we are meeting the needs and demands of our customers, by assisting each other in various work areas. Previously, I assisted customers in the local office with face to face interactions processing cash payments, billing questions, energy saving tips, enhanced services all whil e adding extra value with a smile to our customers. This made my relationship with my customers personal and I would have customers waiting in line just for me to assist them. I processed service orders (new service, connects, disconnects, and transfers. I also handled general bill inquiries (high bills, meter investigations, payment arrangements), In addition, offered products and services to enhance customer value - Budget Billing, Flat Bill, E-Bill, EFT and Paperless Billing. I have a greatShow MoreRelatedIt Is Just A Business With A Mission809 Words   |  4 Pageswhen companies’ hires a food service worker their new employers go over the rules, regulations, along with reviewing the company’s handbook. Within that handbook, there is a paragraph or two that explains the mission statement. 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I plan to uphold integrity in every business deal that I take partRead MoreSelection Criteria For A Position At Drinks Academy1601 Words   |  7 PagesSelection Criteria Candidates must have these requirements to successfully apply for a position at Drinks Academy: †¢ A passion for Customer service †¢ Outgoing and enthusiastic personality †¢ The ability to work autonomously and as part of a team †¢ Have a current Responsible Service of Alcohol (RSA) permit †¢ Some knowledge of wine, spirits and beer but not essential †¢ Must have excellent verbal and written communication skills †¢ Have immaculate presentation †¢ Must be able to handle stressful environmentsRead MoreDell Vs. Grove : Leadership And Entrepreneurship Skills767 Words   |  4 PagesDell and Andy Grove are the two exceptional leaders who created successful companies which I have selected to compare and contrast within this paper. Both leaders have a significant amount of major contributions while creating their distinct empire which will be revealed. Notable in this paper is to ascertain the primary resistances they both combated while formulating the businesses. Categorically, I will also display the resemblances and disparities between their stratagems which led to theirRead MoreThe Motivational Speaker That Can Create Motivation Within Your Heart890 Words   |  4 Pagesheart. His entire speech was inspiring. He took the entire class on a journey, a journey of diversity and success. His passion and drive sparks something in everyone he talks to that is like no one before. He made his way from a farmer boy in Puer to Rico, to an executive at multiple international companies in the United States over his lifetime. He taught us that sometimes you have to step out of your environment to fulfill your dreams and when our minds are alert and our hearts are perceptive, we